Shipping policy
Shipping Policy
This Shipping Policy outlines how Aurashop ("we," "us," or "our") handles order processing, shipping, and delivery. Please review this policy carefully before placing your order.
Processing Times
All orders are processed within 1–3 business days. Please note that we do not process or ship orders on weekends or public holidays.
In the event of high order volumes, processing times may be delayed by a few days. If there’s a significant delay, we will notify you via email.
Shipping Times
- Domestic Shipping (within [Country]): Estimated delivery time is 3–7 business days.
- International Shipping: Estimated delivery time is 7–14 business days. Delivery times may vary due to customs clearance and the destination country.
Please note: Delivery times are estimates and not guaranteed.
Shipping Costs
- Standard Shipping: Free for all orders.
- Express Shipping (if available): with extra 4$
- International Shipping:
Tracking Information
Once your order ships, you will receive a confirmation email with a tracking number. Please allow 1–3 business days for tracking updates to appear. You can track your package using the link provided in the email.
Shipping Restrictions
Certain items may also be restricted depending on the shipping destination (e.g., oversized products or materials subject to customs regulations).
Damaged, Lost, or Delayed Shipments
Aurashop is not liable for packages lost or damaged during shipping. If your order arrives damaged, please file a claim with the carrier.
For missing or delayed packages, please contact us at [support@aurashop.com], and we will assist you as best we can.
Contact Information
If you have any questions about this Shipping Policy or your order, feel free to contact us:
📧 Email: support@aurashop.com
Thank you for choosing Aurashop!